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Laia has a degree in Environmental Sciences and is an expert tutor. She searches everywhere to find ways of combating energy poverty and promoting the efficient use of energy.
A graduate in Environmental Sciences from the University of Girona and a Master of Management of Energy Efficiency from the University of Barcelona, Laia was part of the Ecoserveis team from 2015 to 2023. Among other duties, during that time, she trained energy agents, imparting both technical and social knowledge, and she helped users who were experiencing energy poverty or vulnerability to be more efficient and to reduce the size of their energy bills.